Property problems, handled without the runaround.

Fantasy Group is a local Melbourne property care team helping tenants, landlords and property managers get cleaning, repairs, move-out care and maintenance sorted without the runaround

The Issue Desk

Tell us what went wrong, where it is, how urgent it is and what you can show in photos. Not sure what category it belongs in? That is usually our cue.

1 Choose issue
2 Open WhatsApp
3 Attach photos
Attach photos, videos, condition report or agent notes after WhatsApp opens

Your details will be pre-filled in WhatsApp. Files are attached directly in the chat.

Not another cleaner. Not another handyman.

Not another cleaner. Not another handyman. A property problem coordinator.

The problem isn't rarely just the repair itself. It's the calls, the guesswork, the unclear quotes, the missed follow-ups and the lack of proof at the end.

Fantasy Group turns messy property issue into one controlled workflow, so you know what's happening, how much it costs and when it's done.

Not sure who to call? That is usually our cue.

Most property issues become stressful because the responsibility, trade and next step are unclear. Our job is to make maintenance requests easier to follow.

1

Send issue

Share photos, suburb, property type, timing and any notes from your agent, landlord or tenant.

2

Assess next step

We clarify whether the issue needs cleaning, repair, inspection, maintenance or specialist support.

3

Coordinate service

The right person or team is arranged with quote, timing, access and job scope handled clearly.

4

Return proof or context

Where relevant, you receive before and after photos, job notes, invoices or completion summary.

Things we handle after we know the problem

Dirty oven, wall marks, loose fittings, garden mess, moving out. We have seen worse. Pick the closest issue and Fantasy Group coordinates the right service path.
Handyman

Handyman

Fix it before it becomes a bigger problem.

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Cleaning

Cleaning

Pass inspection without the stress.

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Moving / Setup

Moving / Setup

Handled properly, without the chaos.

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Electrical

Electrical

Small issues handled before they become expensive.

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Plumbing

Plumbing

Regular work managed with less back-and-forth.

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Moving out? Know what may cost your bond.

Some issues need cleaning. Some may be damage. Some are just fair wear and tear. Send us photos first and we will help you understand what is worth fixing before you spend money.

Cleaning responsibility

Oven grease, bathroom limescale, dirty filters, balcony dirt, dust build-up or missed areas may be chargeable if the property is not reasonably clean.

Possible damage

Heavy wall marks, broken fittings, carpet stains, burn marks, holes or missing parts may need repair, evidence or a clear cost estimate.

Fair wear & tear

Faded paint, minor scuffs, ageing fixtures and normal use marks are not always tenant damage. We help you understand the boundary before paying.

Fantasy Group Team, ready to serve.

Real team managing real property issue

We are coordinators, operators and problem solvers. Our team includes experienced inspectors, technicians, cleaners and trusted vendors across Melbourne.

We don't pass you around. You get one dedicated coordinator who understands the issue and drives it through to completion.

Clear quote before work

No surprises. No hidden costs.

One contact point

You deal with one place who owns the job.

Before & after proof

Photos and reports show what was done.

Completion report sent automatically

Everything documented and ready for your files.

Common issue references

These before/after style examples show common cleaning, handyman repair, gardening and move-out issues Fantasy Group can help coordinate.
Before image Before
After image After
Before image Before
After image After